I purchased Taylor Swift tickets on StubHub for half the face value, but I found myself anxiously wondering if they would actually scan at the venue. Does this situation sound familiar to you?
This straightforward review examines StubHub’s buyer and seller protections, substantial fees, ticket guarantees, customer feedback (both positive and negative), and how it compares to competitors—along with information on current tours.
Determine whether it’s reliable before your next concert sells out.
Key Takeaways:
- StubHub is legit, backed by FanDuel, with strong buyer/seller protections like 100% guarantee and secure transactions.
- Expect high fees (up to 40%), but tickets are guaranteed valid tickets; use promo codes for discounts.
- Pros: Vast selection, user friendly; cons: fees, customer support delays—check reviews before buy tickets.
Is StubHub legit?
Yes, Stubhub is legit. It’s a trusted ticket marketplace with a solid reputation as a stubhub legitimate platform powered by peer-to-peer resale where individual sellers offer resale tickets safely backed by the FanProtect Guarantee and 100% guarantee to protect against avoiding scams and ticket scam worries.
StubHub partners with primary sellers and venues for official resale, ensuring valid tickets for concerts sports, theater live events, and live events. This setup provides peace of mind when you buy tickets or sell them on the online marketplace. User-friendly design makes seat selection and ticket delivery straightforward, often with instant download for mobile tickets.
Network security features like credit card protection and secure account login help avoid issues such as blocked by network or security block. Real-user stories on Trustpilot and Insider Reviews highlight smooth experiences with customer support via online chat. For major events, buyers appreciate great seats at a reasonable price despite demand fluctuation.
If an event canceled or rescheduled dates, refund policies offer full refund, account credit, or replacement tickets with comparable tickets. Ticket sellers benefit from on-time payment after on-time delivery. This ticket protection makes StubHub a legit site for event tickets.
How StubHub protects ticket buyers
StubHub protects ticket buyers through the FanProtect Guarantee, ensuring full refund for event canceled shows, replacement tickets or comparable tickets for issues, valid tickets upon entry, and coverage for event cancellations or rescheduled dates with ticket protection features like credit card protection and PayPal refund options.
This fanprotect guarantee makes the ticket marketplace more reliable for buying event tickets. Buyers get peace of mind knowing StubHub steps in if sellers fail to deliver. It covers a range of scenarios common in peer-to-peer resale.
Ticket delivery methods add another layer of security. Options like mobile tickets and instant download reduce risks of fakes or delays. StubHub also offers on-time delivery guarantees to handle demand fluctuation.
For example, if you buy last-minute tickets for a live music concert and the seller doesn’t deliver, customer support can provide comparable tickets or account credit. This setup helps avoid scams on the online marketplace.
Ticket Delivery Methods
StubHub uses secure ticket delivery methods to ensure smooth access at venues. Mobile tickets let you pull up a digital barcode on your phone, avoiding physical tickets that could get lost. Instant download works for PDF files you save right away.
These options suit various events like concerts, sports, and theater live events. During high demand fluctuation, on-time delivery keeps things reliable. Sellers must upload tickets promptly to meet the 100% guarantee.
Practical tip: Check ticket availability and select seat selection carefully before ticket purchase. If facing network security blocks during account login, contact support via online chat to resolve quickly.
On-Time Delivery and Guarantees
The on-time delivery promise means tickets arrive before the event, even for major events with resale seats. StubHub monitors ticket sellers to enforce this, backing it with the FanProtect Guarantee. It protects against issues like blocked by network or late fulfillment fee problems.
For rescheduled dates or event cancellations, you get refund policies that include full refunds or replacement tickets. PayPal refund and credit card protection make disputes straightforward. This builds trust in the StubHub platform.
Real-world example: Purchasing rugby tickets at a reasonable price, only to find a security block on log in. File a ticket with customer support for quick network access and valid tickets upon entry.
Payment and Refund Protections
StubHub integrates PayPal refund options and credit card protection for safe transactions. These cover ticket purchase from individual sellers or primary sellers. Avoid scams by sticking to the legit site with its service fees transparently listed.
Buyer safeguards include account credit for minor issues and full refunds for event canceled shows. Network security prevents fraud, though rare glitches like developer token errors can happen. Use online chat for fast resolution.
Experts recommend verifying ticket valid status before major events. This seamless experience ensures great seats without high fees surprises, making buy sell tickets safer on the stubhub platform.
How StubHub protects ticket sellers
StubHub protects ticket sellers by guaranteeing on-time payment via account credit or StubHub credit even if buyers don’t show. This support extends to primary sellers and resale seats sold at face value or official resale prices. The platform manages high fees transparently, including service fees and fulfillment fee.
Sellers benefit from peer-to-peer resale ticket protection on this online marketplace. Secure transactions shield against fraud, with 100% guarantee on valid tickets and on-time delivery. For example, if a buyer claims issues with mobile tickets, StubHub steps in to ensure sellers get paid.
Payout processes are straightforward after event cancellations confirmation. Sellers receive funds promptly, avoiding delays from event cancellations or rescheduled dates. This setup helps individual sellers handle demand fluctuations for concerts, sports, and theater live events.
Compared to platforms like Twickets, StubHub offers stronger ticket protection for high-demand major events. Sellers appreciate the fanprotect guarantee equivalent for their side, making it a legit site for buy tickets and selling event tickets securely.
What about StubHub fees?
StubHub fees include service fees and fulfillment fee added to resale tickets, which can feel like high fees but often lead to a reasonable price overall for great seats compared to face value options. These charges cover the stubhub platform’s operations in this ticket marketplace. Buyers see them upfront during checkout.
Sellers face their own service fees, typically a percentage of the sale price. This peer-to-peer resale model means fees fund the fanprotect guarantee and customer support. High fees spark debate on forums like Reddit, yet they enable access to last-minute tickets for major events.
Pros of these fees include 100% guarantee on valid tickets and on-time delivery. Cons involve the total cost pushing prices above face value for concerts sports and theater live events. Still, demand fluctuation often makes resale seats a smart choice for sold-out shows.
Breaking Down the Fee Structure
Buyer service fees appear as a line item next to the ticket purchase price. The fulfillment fee handles ticket delivery, like instant download for mobile tickets. Together, they ensure a seamless experience on the StubHub platform.
For sellers, fees deduct from proceeds after on-time payment. This structure supports primary sellers and individual sellers alike. Examples include fees varying by event, such as higher for live music or sporting events.
Transparency helps during seat selection. Check the breakdown before purchase to compare with face value. This avoids surprises on resale tickets from the online marketplace.
Pros and Cons of High Fees
High fees provide ticket protection through full refund for event canceled or rescheduled dates. The fanprotect guarantee covers replacement tickets or account credit. This peace of mind suits high-demand comedy shows and rugby tickets.
On the downside, fees inflate costs for row A tickets. Buyers might pay more than official resale options like Twickets. Yet, for last-minute tickets, the convenience outweighs the extra charge.
- Pros: 100% guarantee, customer support via online chat, credit card protection.
- Cons: Higher total than face value, potential for ticket scam risks if ignoring policies.
- Edge: Access to great seats unavailable elsewhere.
Tips for Savings on StubHub Fees
Time purchases for lower demand fluctuation to cut service fees impact. Hunt last-minute tickets when prices drop due to unsold resale seats. Avoid peak times for major events to snag a reasonable price.
Use cards like Chase Sapphire Reserve for payment perks and PayPal paypal refund options. These add purchase protection beyond StubHub’s policies. Enable mobile tickets for faster, fee-light ticket delivery.
Compare ticket availability across ticket sellers. Opt for bundles or multi-tickets buys to spread fulfillment fee. Log in to your account for potential on-time delivery perks and avoiding scams through verified listings.
Are StubHub tickets 100% guarantee?
Yes, StubHub tickets are guaranteed under the FanProtect Guarantee and 100% guarantee, promising valid tickets or replacement tickets if issues arise with ticket valid entry. This protection covers buyers on the ticket marketplace for concerts sports, theater live events, and more. Sellers must meet strict standards to participate.
If an event canceled occurs or the event moves to rescheduled dates, StubHub offers a full refund or account credit. This applies even for last-minute tickets from individual sellers in the peer-to-peer resale system. Buyers avoid risks like ticket scam issues common on less regulated sites.
For mobile tickets or instant download problems, such as being blocked by network or network security flags, contact customer support via online chat or file a ticket after log in. StubHub works with entities like Ticketmaster for official resale, ensuring on-time delivery. This creates a seamless experience for buy sell tickets.
Practical advice: Verify ticket delivery details before purchase, especially for major events like the Teddy Bear Toss at Giant Center in Hershey with high demand fluctuation. Opt for primary sellers or great seats at a reasonable price to minimize service fees and fulfillment fee. The StubHub legitimate platform prioritizes ticket protection over competitors.
Does StubHub have promo codes or coupons?
StubHub offers promo codes and coupons periodically to help snag deals on ticket purchase alongside gift cards for gifting event tickets. These discounts can lead to a reasonable price on concerts sports, theater, or live events. Buyers often combine them during high-demand periods for last-minute tickets.
To find active promo codes, check StubHub’s official site, email newsletters, or social media channels. Subscribing to alerts ensures you catch limited-time offers for resale tickets. Pairing a code with a Chase Sapphire Reserve card maximizes rewards on ticket purchase.
Gift cards work well with promo codes, allowing you to buy at a reasonable price for friends attending sporting events or comedy shows. Stack them at checkout for event tickets from primary sellers or individual sellers. This approach enhances value on the StubHub platform.
Experts recommend timing purchases around major events when codes appear more frequently. Always verify terms to ensure they apply to your seat selection or mobile tickets. This strategy supports a seamless experience in the online marketplace.
Does StubHub sell gift cards?
Yes, StubHub sells gift cards that can convert to StubHub credit or account credit for flexible use on ticket purchase. These cards work well for gifting to fans of concerts, sports, or theater live events. Recipients apply them easily during checkout on the StubHub platform.
To redeem, users log in to their account and select the gift card option at payment. The credit covers service fees, fulfillment fees, or full ticket purchase amounts for resale tickets. This makes buying last-minute tickets or great seats straightforward without upfront costs.
Gift cards offer perks like use across major events, from live music like ABBA to sporting events like Pittsburgh Steelers. They provide flexibility amid demand fluctuation and ticket availability changes on this ticket marketplace. Pair them with the FanProtect guarantee for added peace of mind on valid tickets.
Experts recommend gift cards for avoiding scams in peer-to-peer resale. They ensure on-time delivery via mobile tickets or instant download. Use them confidently for event tickets knowing refund policies back the platform.
How do I contact StubHub customer support?
Contact StubHub customer support via online chat, file a ticket after log in or account login for quick ticket filing help. This approach works best for issues like security block or ticket delivery problems. Log in to your account to access personalized options.
StubHub offers multiple channels including phone support during business hours, working with partners like Ticketmaster and Live Nation, and email for detailed concerns. Users on Reddit often share experiences with file a ticket resolving blocked by network errors quickly. Expect responses within hours for urgent matters like event canceled refunds.
For fanprotect guarantee claims, such as invalid mobile tickets or replacement tickets, use the help center after account login. Online chat provides real-time help for last-minute tickets or network security issues. Always have your order number ready to speed things up.
Reddit accounts highlight that persistence pays off with full refund requests for ticket scam worries. Combine channels if needed, starting with chat for fast ticket filing. This ensures smooth resolution on the ticket marketplace.
Available Support Channels
StubHub provides online chat as the primary channel for instant help with buy tickets or sell tickets issues. Phone lines handle concerts sports and theater live events queries effectively. Email suits complex cases like rescheduled dates.
After log in, the help center lets you file a ticket for tracking, as noted in Insider Reviews. Reddit users recommend chat for security block lifts on peer-to-peer resale accounts. Each channel connects to trained agents familiar with StubHub legitimate processes.
Use the app for mobile tickets support during major events. Customer support covers on-time delivery and 100% guarantee claims. Select the right channel based on urgency for best results.
Typical Response Times
Online chat often connects within minutes, ideal for ticket availability checks or great seats disputes. Ticket filings get replies in 24 hours, per Reddit account reports. Phone wait times vary by peak seasons like sporting events.
For event cancellations, expect faster action on full refund or account credit requests. Network access issues resolve quicker via chat than email. Plan ahead for high fees or service fees explanations.
Urgent valid tickets problems, like row A ticket mismatches for Gladys Knight, prioritize live music support. Response speed improves with clear details in your ticket purchase summary. Patience helps during demand fluctuation.
Tips for Effective Support Interactions
Prepare your order details and screenshots before contacting customer support. Mention keywords like fanprotect guarantee or comparable tickets to guide agents. Reddit tips stress logging in first for full history access.
Escalate politely if initial responses fall short on refund policies or PayPal refund needs. Ask for developer token checks if facing security block. Track all communications for on-time payment disputes.
- Start with online chat for speed.
- File a ticket for records.
- Use specific terms like ticket protection.
- Reference primary sellers or resale seats issues.
These steps enhance your seamless experience on the online marketplace, avoiding avoiding scams and securing credit card protection.
Pros and cons of StubHub
Pros of Stubhub include great seats, last-minute tickets availability, user friendly platform, and seamless experience; cons are high fees on resale tickets.
The ticket marketplace shines for buying tickets to Disney on Ice, Sherri Shepherd, Healiners Sports, or Alabama vs Vanderbilt concerts, sports, and theater live events from individual sellers. You get access to a wide range of event tickets, often at a reasonable price compared to face value. This peer-to-peer resale model helps fans find resale seats when primary sellers sell out.
On the downside, service fees and fulfillment fees add up quickly on resale tickets. These costs can make tickets feel less affordable, especially for major events. Demand fluctuation also drives prices higher during peak times.
- Great seats and ticket availability: StubHub offers row A tickets at venues like Sphere or Saint Louis and premium options for live music, sporting events, and comedy shows that are hard to find elsewhere.
- Last-minute tickets: Find deals close to event time, with instant download and mobile tickets for quick access.
- User friendly platform: Easy seat selection, ticket delivery, and on-time delivery make the process smooth for first-time buyers.
- FanProtect Guarantee: Provides 100% guarantee on valid tickets, full refund if the event is canceled, or replacement tickets for Matinee or Super Cupa rescheduled dates.
- Seamless experience with online chat for customer support and options like PayPal refund or account credit.
- High fees: Service fees and fulfillment fees inflate the total cost beyond the ticket price.
- Resale risks: Potential for ticket scams despite protections, with some users facing blocked by network issues or security block on account login.
- Limited face value options since most are from official resale via PayPal or individual sellers, leading to price hikes.
- Refunds can take time, even with refund policies, and event cancellations sometimes result in only comparable tickets.
- Occasional network security problems, like needing to file a ticket for account access or developer token errors.
Overall, StubHub remains a legit site for ticket purchase with strong ticket protection, but weigh the pros against fees, as per Trustpilot. Check credit card protection and read seller reviews to avoid issues. It’s ideal for fans prioritizing ticket availability over the lowest price.
StubHub customer reviews summary from Amanda Panda, Tom John, Louisa Gould, and Nadia Camps
StubHub customer reviews summary from Insider Reviews and Trustpilot shows mixed feedback, with users like Amanda Panda, Tom John, Louisa Gould, and Nadia Camps sharing experiences on ticket delivery and customer support.
Many praise the fanprotect guarantee for providing full refund options when events are canceled or tickets are invalid. Others note smooth buy tickets processes for concerts sports and theater live events. This balance reflects the ticket marketplace’s strengths in peer-to-peer resale.
Complaints often center on high fees and account login hurdles tied to network security. Users appreciate mobile tickets and on-time delivery but seek better online chat for issues. Overall, feedback highlights StubHub as a legit site with room for improvement in service fees.
Reviewers value ticket availability from primary sellers and individual sellers, especially for last-minute tickets. Practical tips include checking refund policies before purchase to avoid surprises during demand fluctuation. This summary transitions to detailed positive and negative stories below.
Positive experiences
Positive experiences highlight great seats, seamless experience with instant download and mobile tickets arriving on-time. Amanda Panda raved about snagging row A tickets for a rugby match at a reasonable price. Tom John enjoyed resale seats for live music without any hitches.
The 100% guarantee shines in stories of valid tickets and quick replacement tickets for minor issues. Users love the user friendly StubHub platform for seat selection during sporting events or comedy shows. On-time payment from sellers ensures trust in this online marketplace.
Many share tales of event tickets delivered flawlessly for major events, beating out competitors. The ticket protection feature gives peace of mind for ticket purchase. Experts recommend verifying face value comparisons to maximize value.
Glowing accounts emphasize customer support resolving queries via file a ticket options efficiently. Buyers appreciate credit card protection and PayPal refund ease. These wins make StubHub a go-to for official resale.
Common complaints
Common complaints involve high fees, blocked by network issues due to network security or security block during account login. Louisa Gould faced Reddit account problems when linking for verification. Nadia Camps hit a developer token snag on mobile.
Users report frustration with fulfillment fee surprises and ticket filing delays for rescheduled dates. Event cancellations sometimes lead to account credit instead of full cash refunds. Ticket sellers occasionally miss on-time delivery deadlines.
On Reddit, threads detail blocked by network errors preventing log in or network access. Complaints about service fees piling up on resale tickets deter some from buy sell tickets. Advice includes using online chat early to bypass hurdles.
Other gripes involve ticket scam fears despite guarantees, especially for high-demand Twickets alternatives. Reviewers suggest screenshotting confirmations to aid customer support. Improving avoiding scams measures could boost trust in this tickets space.
StubHub vs. competitors
StubHub vs. competitors like Twickets, Ticketmaster, and Live Nation stands out for resale tickets beyond official resale limits. While Ticketmaster focuses on primary sellers and face value pricing for new tickets, StubHub thrives as a ticket marketplace for peer-to-peer resale. This makes it ideal for concerts, sports, and theater live events when official supplies run dry.
Twickets emphasizes fair pricing close to face value with caps on markups, appealing to fans avoiding high fees. StubHub, however, offers broader ticket availability from individual sellers, including last-minute tickets and great seats amid demand fluctuation. Buyers get the fanprotect guarantee for valid tickets, on-time delivery, or replacement tickets.
Ticketmaster and Live Nation excel in official resale with direct mobile tickets and instant download, but their inventories limit options post-sellout. StubHub’s online marketplace provides more resale seats for major events, though service fees and fulfillment fee can add up. Compare refund policies: StubHub offers full refund if events are canceled or for rescheduled dates.
| Platform | Key Strength | Fees & Guarantees |
|---|---|---|
| StubHub | Resale tickets variety | Fanprotect guarantee, service fees |
| Twickets | Face value focus | Low markups, basic protection |
| Ticketmaster | Primary sellers | Official ticket protection, verified entry |
| Live Nation | Integrated events | On-time payment options |
Who is touring or performing on StubHub now?
StubHub now features touring acts like Pittsburgh Steelers in Houston, Bucks vs Timberwolves, ABBA, Iowa events, Saint Louis shows, Disney on Ice, Gladys Knight, Healiners Sports, Sherri Shepherd, Alabama vs Vanderbilt at Sphere, plus Giant Center Hershey Teddy Bear Toss, rugby tickets, live music, sporting events, comedy shows with options for row a ticket using Waze or Spot Hero for Matinee and Super Cupa.
This ticket marketplace lists a wide range of concerts sports, theater live events, and more from primary sellers and individual sellers. You can find resale seats for major events alongside peer-to-peer resale options. Demand fluctuation affects ticket availability, so check often for updates.
For live music fans, acts like ABBA and Gladys Knight draw crowds, while sporting events such as Bucks vs Timberwolves or rugby tickets offer excitement. Comedy shows with Sherri Shepherd provide laughs in various venues. Use the StubHub platform for seat selection and to spot great seats at a reasonable price.
Ticket delivery often includes mobile tickets or instant download for a seamless experience. Watch for service fees and fulfillment fee during purchase. The FanProtect guarantee ensures valid tickets, on-time delivery, or replacement tickets if needed.
Frequently Asked Questions
Is Stubhub Reliable?
In my honest StubHub review, yes, StubHub is reliable. It’s a well-established secondary ticket marketplace operating since 2000, with millions of transactions and partnerships with major teams and venues. However, like any resale platform, buyer beware—always verify seller ratings and ticket guarantees.
What Makes My Honest StubHub Review Positive?
My honest StubHub review highlights their FanProtect Guarantee, which ensures valid tickets or your money back, easy mobile app for transfers, and a wide selection of events. I’ve bought tickets multiple times without issues, making it reliable for concerts and sports.
Are There Risks in Using StubHub?
While my StubHub review confirms it’s legit, risks include higher prices than face value, potential counterfeit tickets from shady sellers (rare due to verification), and last-minute cancellations. Stick to verified sellers to minimize problems.
How Does Pricing Work in StubHub?
In my StubHub review, pricing is dynamic and market-driven—expect markups, service fees (around 20-30%), and delivery fees. It’s legit but not always the cheapest; compare with official sites for the best deal.
Customer Service in StubHub?
My honest StubHub review notes solid customer service via chat, email, and phone, especially for guarantee claims. Response times are quick, and they’ve resolved my issues promptly, reinforcing that StubHub is legit.
Alternatives Mentioned in My Honest StubHub Review: Is Stubhub Legit?
From my StubHub review, alternatives like SeatGeek, Ticketmaster Resale, or Vivid Seats are legit too, often with similar guarantees but varying fees. Stubhub edges out for inventory, but shop around for your event.