MyDiabetes is a diabetes management app developed by Diabetes Solutions UAB, available on iOS (4.4/5 from 2,300+ ratings) and Android. The app tracks blood glucose, HbA1c, meals, carbs, medication, and weight — with a free tier and premium subscription plans starting at $9.89 (USD) per month.
The app targets blood sugar control and nutritional gap management through daily glucose logging, personalized meal plans, and weekly grocery lists. Premium features include equipment-free home workouts and carb tracking. The Daily 4 of diabetes management — glucose, meals, medication, and activity — are all addressed inside one interface.
This review covers features, pricing, and real user experiences from verified buyers. It also compares MyDiabetes to mySugr, Glooko, and Glucose Buddy across key criteria. By the end, you will know whether this app fits your diabetes management goals and your subscription budget.
What Is MyDiabetes App?
MyDiabetes is a diabetes management application designed for people with Type 1 and Type 2 diabetes, built to track blood glucose, HbA1c, meals, weight, and medication from a single mobile interface. It’s available on both iOS and Android and has earned a 4.4 out of 5 rating from over 2,300 reviews on the Apple App Store.
Here’s the thing: this isn’t just a glucose logger. MyDiabetes positions itself as a full diabetes lifestyle tool — combining tracking with personalized meal plans, grocery lists, and home workout programs. The goal is to address the lifestyle factors that directly impact blood sugar control alongside the numbers.
The app operates on a freemium model. A free tier covers the core tracking features. Premium unlocks the personalized meal planning, grocery lists, and fitness programs that set it apart from basic glucose trackers.
Who Makes the MyDiabetes App?
MyDiabetes is developed by Diabetes Solutions UAB, the company behind the mydiabetes.health platform, which builds digital health tools specifically for diabetes self-management and lifestyle modification. The app is regulated by Apple’s App Store age rating at 13+.
And here’s what matters for safety: the connectivity features are limited to glucose meters with FDA clearance (US) and CE marking (EU). The app does not operate with unregulated device integrations. That’s a meaningful design decision for a health-tracking product.
What Does the MyDiabetes App Include?
MyDiabetes includes blood glucose monitoring, HbA1c tracking, medication and carb logging, Apple Health integration, daily activity tracking, personalized diabetic meal plans (premium), weekly grocery lists (premium), and equipment-free home workout programs (premium).
The free tier covers the core daily tracking needs: glucose readings, HbA1c trends, medication logs, and carb counts. Premium adds the lifestyle layer — meal planning tailored to diabetic nutritional needs, grocery lists generated weekly, and fitness programming designed without gym equipment. A separate Workouts Program is available at $14.99 (USD).
How Does the MyDiabetes App Work?
MyDiabetes works by collecting daily health data from manual entries and device syncs, then generating trends and reports that reveal how food, activity, and medication affect blood sugar — enabling more informed daily diabetes management decisions.
To be clear: this is a lifestyle management tool, not a medical device. It doesn’t prescribe medication adjustments or provide clinical diagnoses. The app helps users log, visualize, and understand patterns. Those patterns then inform conversations with healthcare providers — the app generates shareable reports for exactly that purpose.
Does MyDiabetes App Track Blood Glucose?
Yes. MyDiabetes tracks blood glucose and HbA1c as its core monitoring features, supporting manual entry of readings and syncing with FDA-cleared and CE-marked glucose meters for automated data logging. Readings are displayed over time in trend graphs that reveal patterns between meals, activity, and glucose levels.
Does this match CGM app capabilities? Not quite — the app lacks native Dexcom or Libre CGM integration, which is a notable gap for Type 1 users. For Type 2 users relying on fingerstick meters, the tracking experience is solid. Apple Health integration allows additional health metrics to flow into the app automatically.
Does MyDiabetes App Include Meal Planning?
Yes. MyDiabetes includes personalized diabetic meal plans as a premium feature, generating weekly meal schedules and grocery lists tailored to blood sugar management goals — a feature not commonly included in basic diabetes tracking apps.
Here’s the catch: some users have flagged that the meal suggestions include uncommon or expensive ingredients like quinoa and soba noodles — a friction point for everyday shopping. The variety in the food database has also been criticized as limited, particularly for tracking specific regional or brand-name items. Premium unlocks meal planning; the quality of suggestions depends on user preference.
What Are the Features of MyDiabetes App?
MyDiabetes delivers six core features: blood glucose and HbA1c monitoring, medication and carb tracking, Apple Health integration, personalized meal planning, weekly grocery lists, and equipment-free home workouts — covering the full lifestyle management scope for Type 1 and Type 2 diabetes users.
And here is the best part: the app bundles nutrition and fitness support into the same interface as glucose tracking. Most competitor apps stop at logging and reporting. MyDiabetes extends into daily lifestyle coaching — meal plans, grocery prep, and exercise — which directly addresses the behavioral factors that control blood sugar in Type 2 diabetes.
MyDiabetes App Features by Tier:
| Feature | Free | Premium |
|---|---|---|
| Blood glucose tracking | Yes | Yes |
| HbA1c monitoring | Yes | Yes |
| Medication logging | Yes | Yes |
| Apple Health integration | Yes | Yes |
| Carb tracking | Yes | Yes |
| Personalized meal plans | No | Yes |
| Weekly grocery lists | No | Yes |
| Home workout programs | No | Yes (add-on $14.99) |
Does MyDiabetes App Have a Free Version?
Yes. MyDiabetes offers a free tier covering blood glucose monitoring, HbA1c tracking, medication logging, carb tracking, Apple Health integration, and daily activity logging — providing complete core tracking without a subscription.
The free version is a genuine product, not a stripped-down trial. Users who only need a reliable glucose and medication log can run MyDiabetes indefinitely on the free tier. The paywall kicks in for the lifestyle features — meal planning, grocery lists, and fitness programming — not for the tracking essentials.
What Does the Premium Version Include?
MyDiabetes Premium adds personalized diabetic meal plans, weekly grocery lists calibrated to those meal plans, and carb-and-nutrition tracking beyond basic carb counting — all designed around the specific dietary requirements of managing blood sugar through food choices.
Premium pricing ranges from $9.89 to $79.00 (USD) depending on subscription length and region. A separate Workouts Program add-on costs $14.99 (USD). Subscription options include 3-month, 6-month, and 12-month plans — with longer commitments offering lower monthly rates.
What Do MyDiabetes App Reviews Say?
MyDiabetes holds a 4.4 out of 5 star rating from over 2,300 Apple App Store reviews, with most users praising its ease of use for glucose and meal tracking and the tangible health improvements some users attribute to consistent app use.
The picture isn’t entirely rosy. Third-party review platforms tell a different story. Trustpilot shows a 4-star average from 1,396 reviews. PissedConsumer shows a 1.2 out of 5 from 58 reviews — almost entirely focused on billing and cancellation complaints rather than the app’s functionality. The two audiences appear to be rating different pain points.
What Do Positive MyDiabetes App Reviews Mention?
Positive MyDiabetes reviews most frequently describe life-changing health outcomes — including one verified user who reported losing 33 pounds (15 kg), reducing A1c from 8.4 to 7.1, and being taken off insulin by their doctor after consistent app use.
Why does this happen? Users attribute the results to the combination of meal planning, carb tracking, and daily logging creating accountability that changes eating behavior. That behavior change — not the app itself — drives the A1c improvement. The app’s doctor-sharing feature also helped one user get their insurance to reimburse the subscription cost.
Users also consistently praise the ease of meal logging compared to competing apps. The interface draws favorable comparisons for simplicity. For users who found apps like Diabetes:M too complex, MyDiabetes provides comparable tracking in a cleaner package.
What Complaints Do MyDiabetes App Reviews Raise?
The dominant complaint in MyDiabetes reviews concerns unauthorized recurring charges — with multiple users reporting continued billing after cancellation attempts, charges of $99.99 or more for unwanted subscriptions, and an inability to reach customer support to resolve billing issues.
PissedConsumer reflects a 97% unfavorable sentiment from 58 reviewers, almost entirely about billing. Users report charges ranging from $17.60 to over $100 per quarter continuing months after cancellation. One reviewer stated: ‘I’ve been trying to cancel this for a year. There is no way to contact support.’ The absence of phone support compounds the frustration significantly.
Functional complaints exist too: the food database lacks variety, meal suggestions include expensive or uncommon ingredients, insulin logging is missing from meal entries, and the barcode scanner has limitations. For insulin-dependent Type 1 users, the missing insulin-per-meal logging is a significant functional gap.
What Are the Side Effects of Using MyDiabetes App?
MyDiabetes carries no direct physical side effects — it is a software application, not a drug or device — but users face documented financial risks from its subscription billing practices, including unauthorized charges and difficulty cancelling that have affected hundreds of reported users.
The good news? The tracking and meal planning features themselves are low-risk. No medication is prescribed. No clinical decisions are made by the app. The risks are operational — specifically around subscription management, not health outcomes.
Is MyDiabetes App Safe to Use?
Yes, with caveats. MyDiabetes is safe for diabetes self-management tracking — the connected device features use only FDA-cleared (US) and CE-marked (EU) glucose meters, and the app does not provide clinical diagnoses or medical advice.
The safety concern that users consistently raise is financial, not medical. Subscription cancellation requires specific steps — not just deleting the app — and must be completed at least 48 hours before the next billing cycle. The 14-day refund window applies to Flex payment plans only. Users on standard subscriptions report no-refund policies enforced despite disputed charges.
MyDiabetes App vs mySugr vs Glooko?
MyDiabetes sits between mySugr (gamified Type 1 tracker at $2.99 per month) and Glooko (clinical multi-device platform at $59.95 per year) — offering broader lifestyle features than mySugr but less clinical depth and device compatibility than Glooko. Each serves a different user profile.
By comparison, mySugr Pro costs $2.99 (USD) per month versus MyDiabetes Premium at $9.89+ per month. mySugr is better for motivated Type 1 users with Accu-Chek meters who want gamified logging and doctor-ready reports. Glooko is better for multi-device users in provider-connected clinical settings. MyDiabetes is better for Type 2 users who want meal planning and lifestyle coaching built into their tracker.
MyDiabetes vs Key Competitors:
| App | Price | CGM Integration | Meal Planning | Best For |
|---|---|---|---|---|
| MyDiabetes | Free / $9.89+ per month | No | Yes (premium) | Type 2 lifestyle management |
| mySugr | Free / $2.99 per month | Yes (Accu-Chek) | No | Type 1 gamified tracking |
| Glooko | Free / $59.95 per year | Yes (100+ devices) | No | Clinical multi-device integration |
| Glucose Buddy | Free / Premium | Yes (Dexcom) | No | All-in-one basic tracking |
Is MyDiabetes App Better Than Glucose Buddy?
MyDiabetes outperforms Glucose Buddy in lifestyle features — personalized meal planning and grocery lists are not available in Glucose Buddy — but Glucose Buddy wins on CGM compatibility, Dexcom integration, and its A1C calculator available in the premium tier.
In plain English: choose MyDiabetes if meal planning and nutrition coaching matter more than device integration. Choose Glucose Buddy if Dexcom CGM syncing and A1C trend monitoring are the priority. Both hold 4.4+ star ratings on iOS — the distinction is feature set, not quality.
How Much Does the MyDiabetes App Cost?
MyDiabetes Premium costs between $9.89 and $79.00 (USD) depending on subscription length and regional pricing — with 3-month, 6-month, and 12-month plans available, and a separate Workouts Program add-on at $14.99 (USD). A fully functional free tier is available with no time limit.
The Daily 4 bundle — the full Premium plus Workouts — represents the highest cost tier. A 12-month commitment delivers the lowest monthly rate. Pricing varies by region and promotional discounts apply at certain periods, so the exact price at checkout may differ from published rates.
Is the MyDiabetes App Worth the Price?
Yes, for Type 2 users who will use the meal planning features. MyDiabetes delivers a unique combination of glucose tracking and lifestyle coaching at $9.89+ per month — a higher price than mySugr ($2.99 per month) but justified by the meal plan and grocery list features that mySugr and most competitors don’t include.
Short answer: if the goal is glucose logging only, the free tier or mySugr Pro at $2.99 is better value. If the goal is blood sugar management through diet change — with personalized meal plans doing the heavy lifting — MyDiabetes Premium delivers features that justify the price premium over basic trackers.
How Do You Cancel the MyDiabetes Subscription?
Cancelling MyDiabetes requires navigating to subscription settings in the App Store (iOS) or Google Play (Android) and cancelling at least 48 hours before the next billing date — deleting the app does not cancel the subscription and charges will continue.
This is important: multiple users report continuing charges after simply deleting the app. The 14-day refund window applies to Flex payment plans only — standard annual or multi-month subscriptions follow a no-refund policy. Contact customer support via the help center at help.mydiabetes.health before the 48-hour window closes if you experience billing issues.
Is the MyDiabetes App Worth It?
MyDiabetes is a capable diabetes tracking and lifestyle management app with a strong 4.4-star iOS rating and documented real-world health outcomes — but its subscription billing practices have generated significant complaints that any prospective user should understand before signing up.
Bottom line: MyDiabetes works well as a product. The tracking is reliable, the meal planning is unique in the category, and verified users report meaningful A1c improvements. The problem is operational — cancellation complexity and billing disputes create a friction point that its competitors don’t have at the same scale.
For Type 2 users who want meal planning alongside glucose tracking, MyDiabetes is the most feature-complete app in its price range. For users who want simple glucose logging with easy cancellation, mySugr Pro at $2.99 (USD) per month is the lower-risk choice.