The TrueTrack Smart System is a fingerstick blood glucose monitor made for home diabetes testing. Home Diagnostics launched it, and Nipro and Trividia Health later carried the line. The meter reads a 1 microliter blood sample in 10 seconds and stores 365 results for review.
The system pairs a small meter with capillary action test strips. It offers fingertip or forearm testing, a large display and 14 and 30 day averages. Strips cost up to 30% less than rival systems, and Medicare covers them. The name says smart, yet the meter has no Bluetooth or app.
This review covers what the kit contains, how the meter works and how reliable it is. It also covers what users say, how it compares with True Metrix, what it costs and where to buy it. Each section answers one question a skeptical buyer asks before ordering.
What Is the TrueTrack Smart System Blood Glucose Monitor?
The TrueTrack Smart System is a fingerstick blood glucose meter built for people who test their blood sugar at home. The system pairs a compact meter with single-use test strips. The meter does not track glucose all day like a sensor patch. Trividia Health lists the TRUEtrack line as a blood glucose monitoring system.
To be clear, the brand has changed hands over the years. Home Diagnostics started it, Nipro Diagnostics sold it, and Trividia Health now supports it. Does the name change matter? Not much, since the meter and strips work the same way.
What Comes in the TrueTrack Kit?
The TrueTrack kit includes a meter, a lancing device, a carrying case, user manuals and an installed 3-volt battery. Medical Wholesale Outlet lists this meter-only package. Glucosemeters4u lists a fuller kit with 10 test strips, 10 lancets and 1 control solution. Buyers should check which version a seller ships.
Kit Contents:
- TrueTrack blood glucose meter
- Lancing device
- 10 TrueTrack test strips (full kit only)
- 10 lancets (full kit only)
- 1 control solution (full kit only)
- Carrying case and user manuals
- Installed 3-volt battery
Notice the split? A meter-only listing leaves out strips, so buyers must purchase them separately. Strips are the real recurring cost of any meter.
How Does the TrueTrack Smart System Work?
The TrueTrack Smart System measures glucose from a small blood drop drawn into a capillary action test strip. The meter turns on when the strip goes in. It beeps when the strip has taken enough blood. A countdown then runs, and the result appears with the date and time. Trividia says the meter stores each result.
Here’s the thing: the strip draws blood by itself. Does that help? Yes, because users only touch the strip tip to the drop and the sample volume stays tiny at 1 microliter.
What Features Does TrueTrack Offer?
TrueTrack offers 10 second results, a large display, 365 test memory and 14 and 30 day averaging. The meter turns on with strip insertion and gives an audible signal at fill detection. Buyers can test on the fingertip or the forearm. A code chip tells the meter which strip lot is in use.
Main Features:
- Results in 10 seconds
- 1 microliter blood sample
- 365 test memory
- 14 and 30 day averages
- Fingertip or forearm testing
- Audible strip fill detection
The code chip is the main drawback. Newer meters skip coding entirely. TrueTrack users must match the chip number to the display with each new box.
How Do You Test With TrueTrack?
Testing with TrueTrack takes six steps, starting with clean hands and ending with a stored result. The Trividia quick reference guide lists them in order. Users wash hands with warm soapy water and avoid alcohol. They prepare the lancing device, insert a strip and lance a fingertip. The meter does the rest.
Testing Steps:
- Wash hands with warm soapy water and dry them well.
- Remove one strip from the vial and close the vial at once.
- Insert the strip and confirm the display matches the code chip number.
- Lance the fingertip and let a blood drop form.
- Touch the strip tip to the drop until the meter beeps.
- Read the result and discard the used strip.
Trividia warns never to reuse a strip or add a second drop of blood. Reuse can cause inaccurate results. Customer care answers at 1-800-803-6025 on weekdays from 8AM to 8PM EST.
Is the TrueTrack Smart System Accurate?
No independent accuracy study for TrueTrack turned up in research. The strongest proof is manufacturer data from Nipro rather than outside testing. Nipro reports that 99% of first-time users in an independent clinical study got clinically reliable results. That study covered the Nipro line, not TrueTrack alone.
Does a good first-user rate prove accuracy? Not fully. It shows the system is easy to use. Buyers who want proof should run the control solution and compare a result with a lab test.
Is TrueTrack a Smart Bluetooth Meter?
No. The TrueTrack Smart System is not a smart meter in the modern sense. It has no Bluetooth, app or cloud sync. The word smart is part of the product name. Data management capabilities exist, and Nipro offers free True Manager software for downloading results, but transfers need a cable.
Bottom line: expect a simple offline meter. Shoppers who want phone alerts and trend graphs need a continuous glucose monitor or a Bluetooth meter.
What Do TrueTrack Reviews Say?
TrueTrack reviews are few and mostly about the test strips, not the meter. The research found no large pool of rated reviews, unlike the thousands posted for newer meters. Feedback is short and practical. Buyers focus on price, reliability and where to get strips.
That thin record matters. A shopper cannot judge long-term accuracy from a handful of comments. Treat the praise below as a signal, not a verdict.
What Do Users Praise?
Users praise TrueTrack strips for low cost and steady performance. One reviewer on a gestational diabetes blog said the strips never failed. The same buyer had paid more at Walgreens and saw several strips fail there. Nipro adds a 24/7 support line called TRUE Care.
Common Praise:
- Lower strip cost than rival systems
- Few failed strips
- Simple two-step testing
- Medicare and most private plans cover strips
- Round-the-clock customer support
What Are the Complaints?
The main complaints are limited supply, strip confusion and the lack of modern features. Nipro is discontinuing the older TrueTrack and TrueBalance systems, so stock is shrinking. Boxes for TrueTest, TrueTrack and TrueBalance look almost identical. Each strip only works in its own meter.
Mix-ups cost money. A buyer who orders the wrong box cannot use it. Check the label before paying, and match it to the meter name.
How Does TrueTrack Compare to True Metrix?
True Metrix beats TrueTrack on speed, sample size, memory and ease of setup. Diabetic Outlet describes True Metrix as faster and cheaper to run. The newer meter needs only 0.5 microliter and reads in under 4 seconds. It stores 500 results and needs no coding. TrueTrack stores 365 and uses a code chip.
TrueTrack vs True Metrix:
| Feature | TrueTrack | True Metrix |
|---|---|---|
| Result time | 10 seconds | Under 4 seconds |
| Blood sample | 1 microliter | 0.5 microliter |
| Memory | 365 results | 500 results |
| Coding | Code chip | No coding |
| Averages | 14 and 30 day | 7, 14 and 30 day |
The gap is clear. True Metrix also lets users download data and set four reminder alarms. TrueTrack stays competitive only on price and familiarity.
Is TrueTrack Discontinued?
Nipro is discontinuing the older TrueTrack and TrueBalance systems and pushing users toward True Metrix. Diabetic Outlet reports that Nipro offered a starter kit to ease the switch. True Metrix strips are priced lower than TrueTrack strips there. Remaining stock comes from resellers and online marketplaces.
Does this make TrueTrack unsafe? No. It makes long-term supply a risk. Strips can become harder to find, so a switch may be the smarter plan.
How Much Does the TrueTrack Smart System Cost?
The TrueTrack Smart System sells for roughly $15 to $35 (USD) as a used or resale kit on eBay. Listings seen in research ran $15.00, $18.99 and $35.00 before shipping. Shipping added $25.80 to $29.87 on those listings. Final cost can double the sticker price. Prices change often.
eBay Kit Prices Seen:
- Meter kit with case and lancets: $15.00 plus $25.80 shipping
- Smart System kit with bag: $18.99 plus $29.87 shipping
- SunMark TrueTrack system: $35.00 plus $27.92 shipping
Are TrueTrack Strips Worth the Price?
Yes, for existing users. TrueTrack strips cost up to 30% less than strips for many competing systems and qualify for Medicare coverage. The meter itself is cheap, and strips drive the long-term bill. Most private insurance plans also cover them, which lowers the cost further.
The catch is supply. A cheap strip that is hard to find loses its value. New buyers should compare the strip price of a current meter before committing.
Where Can You Buy the TrueTrack Smart System?
TrueTrack kits are sold through online marketplaces, medical supply stores and diabetes supply sites. Research found listings at eBay, Carewell, Medical Wholesale Outlet, MedMart and Walmart. Some pages show strips only. Others show the meter alone. A few offer a full kit with strips and lancets.
Check three things before ordering: the exact product name, the strip type and the return policy. Medical Wholesale Outlet lists a 30-day retail refund policy for its meter.
Should You Buy the TrueTrack Smart System?
Buy it only if you already own the meter or need a low-cost backup. Newer meters beat it on nearly every spec. The system is simple and the strips are cheap. But it is being phased out, has no Bluetooth and relies on a code chip. Current users can keep going until supply runs short.
Short answer: keep it if it works for you. New buyers get more value from True Metrix or another current meter. Always ask a healthcare professional how often to test.
Who Should Skip TrueTrack?
Buyers who want app sync, trend alerts or the smallest blood sample should skip TrueTrack. The meter has no wireless features and needs a larger sample than True Metrix. People who dislike coding steps should also look elsewhere. Anyone needing a sensor with all-day readings needs a continuous glucose monitor instead.
This content is informational only and is not medical advice. Talk to a doctor or diabetes educator before changing how you test your blood sugar.