Good Feet Store Review: Is It Worth The Cost?

The Good Feet Store is a US franchise founded in 1992. They sell insoles and foot care products. They fit customers with arch supports, not shoes. You don’t need a prescription. The supports are matched to your lifestyle. The cost of Good Feet products varies depending on what you buy and where you buy it. Good Feet arch supports cost $300-$500 for a single pair. Their 3-step system, which includes three pairs, costs $800-$1,400. These supports are designed to support all your foot arches, which can improve posture and weight distribution.

Good Feet arch supports aim to relieve pain in the foot, knee, hip, and back. Customer feedback on Good Feet stores is mixed, with some praising the products and others criticizing the return policy and overall experience, leading to dissatisfaction and claims of feeling ripped off. Even at Millennial Hawk, readers provided mixed reviews of Good Feet Store, with some reporting feeling better “right out of the gate” while others experienced “no change in pain at all” and felt “scammed.” The Good Feet Store isn’t the sole option for arch support. If you’re looking for budget-friendly alternatives, there are plenty out there, such as Dr. Scholl’s, Spenco, Easyfeet, Powerstep, and more.

What is a Good Feet Store?

The Good Feet Store is a US-based franchise established in 1992 that offers premium off-the-shelf insoles and foot care products. The Good Feet Store was founded by Joe Paul in Solana, California, and it is owned by Drs.’ Own, Inc. With 226 locations across 38 states, including Minnesota, Virginia, and California, they are recognized as America’s experts in arch support. Their arch-supports are available on cruise ships, including Carnival, Royal Caribbean, and Princess.

Trained “Arch Support Specialists” in each store provide personalized consultations and assessments to identify foot care needs and recommend the most suitable support. The Good Feet Store leads the market in manufacturing and retailing personally fitted arch supports, known for their flexibility and comfort. They even have endorsements from sports celebrities like Joey Logano and Michael Robinson.

How Does the Good Feet Store Work?

The Good Feet Store fits customers with arch supports instead of shoes. No prescription is required, and the supports, while not custom-made, are tailored to your lifestyle and activities. These supports can relieve conditions like neuropathy, plantar fasciitis, and bunions, and may help reduce knee, back, and hip pain, though results are not guaranteed.

What Does the Good Feet Store Offer?

Good Feet Store offers arch supports, shoes, sandals, socks, and other accessories, alongside computerized footprint and gait analysis services. With over 300 types of arch supports, pricing varies by product.

• Arch supports: Good Feet arch supports, crafted from flexible plastic, provide durability and comfort. Their slim design complements various shoe styles, including loafers, sneakers, running shoes, flip-flops, slides, and high heels.
• 3-Step System: The Good Feet Store’s 3-step system includes three arch supports: Strengtheners to improve alignment, Maintainers to sustain it, and Relaxers for the adjustment period. Wear Strengtheners for 2-3 weeks before progressing. Each insole serves a unique function and requires gradual adaptation for effective results.
• Good Feet Store Shoes: Good Feet Store shoes include over-the-counter orthopedic footwear for men and women. While effective for general foot pain, plantar fasciitis, calluses, and corns, they are unsuitable for diabetes, rheumatoid arthritis, degenerative foot disorders, spasticity, or muscular diseases. These shoes are not custom-made orthotics.

What to Expect at the Good Feet Store?

When you visit The Good Feet Store, expect a welcoming and friendly environment open from 9 AM to 7 PM, Monday to Saturday, and 10 AM to 3 PM on Sundays. Your first visit includes a free consultation and fitting. They’ll analyze your footprint, check your walk and balance, and measure your feet for the best arch support.

I’ve been to the Good Feet Store many times, and the procedure is always the same: they ask about your foot problems, scan your feet, and then recommend custom arch supports. Since it’s a chain, all locations sell the same merchandise and provide the same service.

Here’s what you can expect at The Good Feet Store:

Upon arrival, you will be greeted by either the store manager or an arch support specialist. After a brief introduction, they’ll ask about your reason for visiting. This includes questions about the type of foot problem you have, why you’re considering orthotics, and any solutions you’ve tried in the past. Next, the specialist will make a dynamic footprint, a scan of your foot that shows how and where you redistribute pressure when you walk.

The following image shows Good Feet Store footprint analysis.

On the left side of the picture above, you see a foldable mat. A staff member places a piece of paper under a blue ink pad, covers it, and asks you to walk across it. On the right side, you’ll find two footprints. Notice how the pressure differs between them.

Next, the Good Feet Store specialists will bring several different arch supports and measure the size of your feet. This measurement is taken from the ball of your foot to your metatarsal arch, based on your footprint, as shown in this photo.

Once the staff member knows your size, they will conduct a “balance” assessment. This is a simple evaluation where you’ll be asked to hold your hands together and resist pressure. You’ll then repeat this, this time with the arch support under your feet. The assessment is done twice, once from the front and once from the back, to demonstrate the difference the support makes. Finally, the staff member will put the inserts into your shoes and ask you to walk around to see how they feel.

What are the Good Feet Store Prices?

In the U.S., Good Feet Store arch supports range from $300 to $500 for a single pair. Their popular 3-step system, which includes three different types of arch supports for various activities, costs between $800 and $1,400. In Canada, due to currency exchange rates, prices may be higher, with the same products costing about $380 to $630 CAD for a single pair and $1,020 to $1,790 CAD for the 3-step system.

So, is the Good Feet Store worth it? It depends. The Good Feet Store prices are higher than other products. According to reviews for The Good Feet Store, customers who left low scores in online reviews and on social media often complained about the high prices, particularly considering that non-customized arch supports can be purchased for less than $100.

Where Can You Find the Good Feet Store Prices?

Good Feet Store prices are not widely advertised online; for a definitive list, it’s best to contact a local store directly or consult their official website.

What are the Good Feet Store Prices for Warranty Plans?

Good Feet Store offers a lifetime warranty option averaging $1,000 for three supports, including a 50% discount on replacements. A 30-day guarantee is available for about $350, but it excludes discounts after the guarantee period.

Does the Good Feet Store have a Return Policy?

No, the Good Feet Store return policy varies by location, with many customer reviews indicating a lack of refunds, only offering replacements or in-store credit, which has been a point of contention among dissatisfied customers.

How Does Good Feet Store Pricing Compare to Other Orthotic Brands?

The Good Feet Store charges more for orthotics than many brands. Over-the-counter options like Dr. Scholl’s cost $20 to $50, while custom orthotics from other providers range from $300 to $800. Custom solutions offer more personalization than Good Feet Store products.

Is the Good Feet Store a rip off?

Yes, many customers consider Good Feet Store a rip-off due to high prices, negative reviews, and a low BBB rating, suggesting the products and services don’t match their cost. Good Feet insoles cost more than off-the-shelf options but offer exceptional durability, lasting several years.

I bought Good Feet inserts for $200 over 8 years ago. They’re still supportive and should last another 8 years.

What Are the Good Feet Store Online Reviews?

Good Feet Store reviews vary. Some customers report effective foot pain relief from their arch supports, while others criticize high-pressure sales tactics and misleading advertising. Review feedback carefully and align product features with your needs before deciding.

I’ve been using Good Feet since 2014, but I’ve only used one set of orthotics, which I think are the “maintainers.” However, I do know several people who have used the 3-step system and they swear by its effectiveness. On the flip side, I’ve also come across negative reviews about the Good Feet Store, mentioning aggressive sales tactics to push product purchases. I haven’t personally tried the Good Feet 3-Step System, so I can’t give you firsthand feedback on whether it works.

In many Good Feet Store reviews, you’ll come across mentions of their lawsuit. One of the key reasons behind the Good Feet Store under investigation lawsuit was that numerous customers were misled into thinking that orthotics possessed qualities that simply didn’t exist. For instance, the Good Feet Store claimed that “arch support is designed to provide pain relief” without adequately disclosing that individual results can differ.

In my opinion, The Good Feet arch support system influences foot biomechanics and can benefit some individuals. However, it is not universally effective, and the Good Feet Store has a poor reputation for exaggerated advertising claims.

Are Good Feet Store Reviews Generally Positive?

Yes and no. Good Feet Store reviews are mixed. While they have been featured in commercials and on outlets like WTVR-TV and FOX NEWS, customers have reported positive experiences with the products and the personalized service. However, the Good Feet Store also faces criticism for high prices, poor customer support, and a strict no-refund policy. Low ratings on BBB and Trustpilot highlight some customer dissatisfaction, with reviewers on platforms like Trustpilot, Yelp, and BBB reporting experiences of feeling deceived, overcharged, and misled.

Who is the Good Feet Arch Support good for?

The Good Feet Store offers arch supports that can be a good option for people seeking off-the-shelf solutions with a personalized fitting experience, especially for those who don’t require medical-grade orthotics. However, they may not be suitable for individuals with serious foot conditions that necessitate expert podiatry care. One common concern about The Good Feet Store, as noted by Entrepreneur.com, is the level of staff expertise, given that employees receive only 16 hours of on-the-job training and 40 hours of classroom instruction.

Frustrated customers criticize Good Feet Store employees for lacking medical, podiatry, or anatomy training. They believe such employees should not advise using orthotics for pain or inflammation relief. The Good Feet Store provides off-the-shelf insoles marketed as “custom-fit” orthotics, which may not meet the needs of individuals seeking custom-made or prescription options. While the store offers a free personalized fitting, “personally fitted” does not equate to “custom-made,” leading to customer concerns about potentially misleading advertising.

What are the Benefits of the Good Feet Arch Supports?

Good Feet Arch supports provide six benefits: they help neuropathy, alleviate plantar fasciitis, support flat feet, treat bunions, reduce knee and sciatica pain, and enhance running performance.

• Neuropathy Support: Good Feet arch supports can effectively manage neuropathy by offering structural support to your feet, redistributing pressure, and ensuring proper alignment. This can significantly reduce symptoms and lower the risk of foot deformities and related issues.
• Plantar Fasciitis Alleviation: A 2019 study by Dorianne Schuitema and Christian Greve at the University of Groningen found that wearing Good Feet arch support alleviates plantar fasciitis. Their research supports the effectiveness of mechanical treatments for the condition.
• Flat Feet Support: Wearing Good Feet arch support can be beneficial for individuals with flat feet, as demonstrated by a 2020 study conducted by Jun Young Choi from Inje University, which was published in the Foot and Ankle Surgery Journal.
• Bunion Treatment: There’s solid evidence backing the inclusion of Good Feet arch supports in the non-operative treatment of symptomatic bunions. Bunions, which often trouble older women, result in a gradual deformity at the metatarsophalangeal joint, leading to a painful dorsomedial prominence.
• Knee Pain Reduction: You can find relief from knee pain by using Good Feet arch support, as proven in a 2017 study conducted by Philippe Corbeil and his team at Laval Université. They looked into how adding arch support to shoe inserts affected knee pain in 18 individuals with knee arthritis. The study analyzed their walking patterns, pain levels, comfort, and movements in different scenarios.

Other benefits of wearing a Good Feet Store arch supports include minimizing pressure on the sciatic nerve for sciatica pain relief, enhancing running performance by boosting propulsion and improving gait, providing essential support for highly arched feet, and potentially reducing lower back pain by correcting foot posture.

What are the Drawbacks of the Good Feet Store Arch Support?

The following list shows nine drawbacks of the Good Feet Store.

1. High Price: The cost of arch supports at the Good Feet Store varies by location and is generally high. Prices in the United States differ from Canada or duty-free cruise lines. Customers should verify specific store pricing to account for regional differences and taxes.
2. Results May Vary: Good Feet Store arch supports may not be effective for everyone, so reading reviews beforehand can help you decide if they’re right for you.
3. Not Custom-Made: Supports are not truly custom-made, which can affect treatment outcomes. This means that it’s hard to tell if the Good Feet Store really helps.
4. No Insurance Coverage: The Good Feet Store arch supports are expensive and typically not covered by insurance plans.
5. Not Podiatrist-Recommended: Although reviews of the Good Feet Store do not reveal what podiatrists think of it, many foot specialists do not endorse its products.
6. Lack of Foot Specialists: Good Feet Store employees are not medically trained to provide medical advice.
7. No Money-Back Guarantee: There’s no refund policy, only in-store credit for returns.
8. Perceived as a Rip-Off: Some view the store negatively due to high prices and sales tactics.
9. Poor Customer Service: Reports of high-pressure sales and insufficient support are common.​

How to Use Good Feet Store Arch Support

To use Good Feet Store arch supports, follow these steps:

1. Remove the original insole from your closed-toe shoes.
2. Slide the Good Feet arch support into the shoe, pushing it to the back.
3. Attach velcro strips to the arch support to prevent movement.
4. Place the original insole back over the Good Feet arch support.
5. For open-toe footwear, divide the velcro tape into two parts.
6. Attach the rough side of velcro to the insert, and the soft side to the shoe.
7. Secure the arch support with velcro stickers at the front and back to keep it in place.

What Shoe Inserts are Similar to those Sold at the Good Feet Store?

When searching for alternatives to the Good Feet Store, several options are available. Some reputable brands include Powerstep, Dr. Scholl’s, Currex Runpro, Superfeet Green, Easyfeet Mount Strength, Happy Feet, Spenco, Birko-Flex Arch Support, and New Balance Orthotic Inserts. These brands offer various orthotic inserts and arch supports that can provide support and comfort for different foot conditions at affordable prices. Among these Good Feet Store alternatives, Powerstep orthotics are often highly recommended as a top choice.

What’s the difference between Good Feet Store vs Dr Scholl’s?

Good Feet inserts differ from Dr. Scholl’s in their durability and flexibility. Good Feet arch supports are highly durable and can adapt to your foot’s shape, evenly redistributing body weight to relieve pressure on your ankles and knees. On the contrary, most over-the-counter inserts like Dr. Scholl’s are made of foam materials, wear out faster, and aren’t compatible with many types of shoes.